Reviews

7.3
Review score

Score Breakdown

Cleanliness
7.3
Comfort
6.8
Property location
8.2
Facilities
6.6
Staff
7.9
Value
7.3

Reviews

    Maureen
    ie

    Review score

    10
    20 August 2018
    tea making facilities in the room would be great.
    the location is fantastic and staff were very helpful and friendly
    Patrick
    ie

    Review score

    8.8
    16 August 2018
    There are no comments available for this review.
    gb

    Review score

    7.9
    15 August 2018
    There are no comments available for this review.
    Elena
    ca

    Review score

    7.1
    11 August 2018

    Decent place

    There was no air conditioning (the heat was +37) and the pillows were extremely thin: hard to have a good sleep in these conditions.
    I chose this hotel because of its location: across the train station. The reviews are fair, the place was apparently very nice before, it’s getting worn out, but still nice.
    christopher
    gb

    Review score

    6.2
    11 August 2018
    There are no comments available for this review.
    Sarah
    gb

    Review score

    5.4
    8 August 2018

    Hotel needs refurb

    Staff rude Cash charge of €2. Some sort of tax, no receipt. Our room looked out to a building with a hole in the roof, this freaked me out a bit! The bath was small and the centre section to turn to a bath was broke so couldn’t use it anyway. No kettle, I took my own as I saw this. Needs refurbished!
    I requested an air conditioned room as saw online rooms were hot, that was a bonus!
    gb

    Review score

    9.2
    3 August 2018
    No air conditioning.
    Everything else.
    Lee
    gb

    Review score

    10
    30 July 2018

    I enjoyed me stay and would go back again.

    The room could have done with a bit of decorating but I didn't go to Carcassonne to sit in my room looking at the walls - so this wasn't a problem for me.
    The hotel is beside the Canal Du Midi and within sight of the railway station. The airport shuttle bus stops within sight of the hotel. All useful navigation marks until you get to know the city. The hotel is within a half hour walk from the Old City and the hotel reception gave me a road map and advice for the walk. Once you've done the walk once it's easy to get to the Old City and back.
    Jane Lake
    nz

    Review score

    8.3
    30 July 2018
    There are no comments available for this review.
    anne
    gb

    Review score

    9.6
    29 July 2018
    Nothing negative to say!
    Very convenient, clean and good value for money
    Patricia
    gb

    Review score

    3.8
    29 July 2018

    A depressing hotel that needs a huge injection of money. Only stay here if you are on a very tight b

    The hotel was dark and gloomy and very run down. Breakfast room was dull and just about adequate. Hotel fire alarm went off and the receptionist didn't seem to think to explain why and I had to keep asking questions. I don't think it is even a 3 star hotel. I wouldn't recommend staying here - it was very depressing.
    Phil
    gb

    Review score

    4.6
    28 July 2018

    Grubby - wouldn’t stay there

    Attitude of staff when asked for a cleaner room - none avalaible and ‘what do you expect for 55 euros’ I expect it to be as clean as a premier classe at the very least.....!
    Dirty and grubby - hasn’t seen a coat of paint in room 130 in over 15 years
    no

    Review score

    5.4
    28 July 2018
    Found a spider in the bedroom
    Great location, very large room
    Paul
    gb

    Review score

    6.2
    28 July 2018

    Hotel Bristol Carcassonne

    Disappointed with the room facilities. No coffee provided only 2 tea bags and very small Pyrex cups and saucers . When asked for some coffee given two sachets as a special one off . Stating we don’t provide coffee in the rooms !!! Room at the rear overlooked a collapsing building with nesting pigeons . Dated decors and fittings but Ok for a one night stay
    It’s very convenient location close to the railway station and it’s reasonable price . Efficient air conditioning in the room (One night stay 80 euros not including breakfast )
    ie

    Review score

    6.2
    27 July 2018
    Room musty smelling no fresh air in need of redecorating. No shower curtain no soap. Sensor lights went off when you were in the loo....(room 201)
    Location
    Clare
    gb

    Review score

    6.2
    27 July 2018
    It needed to be decorated very outdated damp in corners in bedroom bathroom needs cleaned and silicone was all black carpets need to be replaced
    How convenient it was to train station and bus to airport
    Gary
    au

    Review score

    5.8
    24 July 2018
    There are no comments available for this review.
    Andrew_the_Hungarian
    hu

    Review score

    10
    20 August 2018

    Cozy, stylish, retro, friendly stuff. Cheers up your day.

    Nothing.
    It is a very stylish (English atmosphere) old hotel with retro rooms, nevertheless well equipped. Both the room and the bathroom were huge, with large windows. The location is excellent, a friendly environment on the bank of the Canal du Midi. The nice city centre is a short walk, very quiet and clean railway station just opposite. The historic medieval part is a bit far away, you need a car to reach it. The staff was super friendly, very polite and helpful. The inhouse, closed parking garage is another bonus. We warmly recommend!
    Rafel Saludes
    es

    Review score

    6.2
    13 August 2018
    There are no comments available for this review.
    Paul
    ca

    Review score

    6.2
    8 August 2018
    Some staff were rude and unfriendly.
    Close to La Cité.
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